Frequently Asked Questions
Everything you need to know about your Therapy Clean experience.
What shipping methods do you offer?
We offer standard ground shipping via UPS and FedEx, as well as expedited options for faster delivery. Orders over $50 qualify for free standard shipping within the continental United States.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unopened items within 30 days of delivery for a full refund. Please contact our support team to initiate a return label.
Are your cleaning products safe for pets and children?
Yes, our products are formulated with plant-based ingredients and are non-toxic when used as directed, making them safe for households with pets and children.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our international shipping options in the near future.