Returns & Exchanges
At Therapy Clean, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a 30-day money-back guarantee to ensure your home stays sparkling and stress-free.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Package Your Items
Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your returned items, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing